What Do I Do First?
The first question we often hear is ‘what do I do first when someone passes away?’ as there are many steps to organising a funeral but don’t worry, we are here to support you while we work quietly in the background putting each step in place.
Where Did Your Loved One Pass Away?
Bringing Your Loved One Into Our Care
We are available 24 hours a day, 7 days a week, 365 days a year so if a loved one passes away, no matter what time it is we will be available to care for them.
Once your loved one is in our care, we can then arrange for you spending time with them in our chapel of rest or at your home if you wish.
If your loved one passes away in a different county or country do not worry, we will deal with all the necessary arrangements and explain what the next steps will be.
Use our Bereavement Checklist to help keep organised at a time you may feel very lost.
Registering the death
In all cases we will need to register the death before the funeral can take place, this is usually done by a relative of the deceased or the person responsible for arranging the funeral. If you have not done this before or need our support, we can go with you to the Registrar’s office.
We have a list of details that the Registrar needs to know as well as the details of the local Registrar offices, if you get in touch we can provide you with these details to help you.
Once you have registered the death you will be given a green certificate for burial or cremation, we will need this certificate before the funeral can take place.
Regional Register Office Details Below
The Register Office
St Peters Square
Tamworth Registry Office
0300 111 8001
Sandwell Register Office
0121 569 2880