24 Hour Bereavement Telephone Service

Lilies Funeral Directors are proud to announce the launch of their
24 Hour Bereavement Telephone Service!

Lilies Funeral Directors Sutton Coldfield and Birmingham

We at Lilies understand how difficult it can be to lose a loved one, but everyone is different and everyone will be experiencing different types of emotions at different times along their bereavement journey. With this in mind we set up a designated telephone line to help families if and when they need it.
We are not qualified counselors, this bereavement telephone service is to help families that want to know more about the funeral process, help them understand what happens from the moment their loved one passes away to after the funeral and answer any questions a family wants to ask. What we have found is that families find comfort in clarity, being open and breaking down the taboo of talking about death.
Death is inevitable, this doesn’t mean it is easier to accept when it happens. If you haven’t spoken about death or funeral arrangements prior to your loved one passing away, it can feel like you are lost and having someone that will easily explain the process and where to start could go a long way.
Through our experience we know there are certain tasks that can add stress to arranging a funeral, such as registering a loved ones death – but there are things we can do to help make arranging a funeral from start to finish feel a lot smoother than you think it will be.
If you, a friend or family member needs support, please feel free to call our Bereavement Telephone Service:

Bereavement Telephone Service
Call 24 Hours a Day